The Opportunity

At RSL, we are committed to providing the best, most industry relevant qualifications for tomorrow’s creative professionals. We are seeking a motivated and results-driven UK Operations Co-ordinator to coordinate Graded Music Exams. Specifically, this entails Face-to-face / Live Stream exams in the UK / Ireland and Recorded Digital exams worldwide to ensure these are delivered effectively and efficiently.

Key Duties & Responsibilities

General Duties and Responsibilities

• To maintain confidentiality at all times and to comply with the Company policy on handling confidential/ sensitive data, thus ensuring security in the management and use of information.
• To contribute to close working relationships with all personnel and to help to build an open and honest culture that facilitates learning, creativity and excellence.
• To be courteous and professional to customers and stakeholders of RSL, treating them with care and consideration at all times.
• To undertake any other duties at the request of the line manager which are commensurate with the role, including project work and absence cover
• To comply with the policies and procedures of the Company at all times.
• To undertake training as necessary in line with the development of the post.
• To participate fully in the performance management process and undertake Continuing Professional Development as required.
• To achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
• To ensure compliance with the Data Protection Act, 1998.

Person Specification

• Educated to degree or equivalent level (or comparable experience)
• An organised and efficient administrator with strong attention to detail and excellent time management skills
• Strong spoken and written communication skills
• IT literacy and confidence
• Ability to foster supportive and constructive relationships with colleagues and customers
• A great team player, but also able to take the lead and work independently
• Investment in the viability and growth of RSL Awards as a business

RSL is an equal opportunity and Living Wage employer. We are committed to ensuring no applicant or employee is discriminated against on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race. In line with the wide range and diversity of our product range, we particularly welcome applications from disabled candidates and those from the global majority, as they are currently under-represented at head office.

To apply, please click the button below and fill out the application form! The closing date is the 6th March. RSL reserves the right to appoint before the closing date, so early application is advised.