FAQs

A: Visit our online entry section and complete your entry online

A: For all UK/Ireland entries submitted from 1 January 2022 onwards, entrants choose the type of certificate:
 

• eCertificate: This is a secure digital certificate which will be emailed to the entrant. Further information can be found here...
• Paper certificate: This is a printed certificate with security features. Choosing this option incurs a surcharge of £3 (Ireland: €3.50) per exam in addition to the exam fees and any late fees. The Paper certificate will be posted to the entrant's address. When this option is chosen a digital eCertificate is also emailed to the entrant.

More information about the types of certificate you will receive can be found in our HelpCentre here...

A: Our exam music is copyrighted and may not be copied without permission from Rockschool. However, candidates may photocopy any music they are going to play in the exam to eliminate page turns. The photocopied music will be taken by the examiner at the end of the exam.

A: The price of an exam varies depending on which grade the candidate is taking. View the exam prices

A: Yes. Every candidate, with the exception of siblings, is required to have their own book for the exam. This can be digital or hard copy. View our online shop

A:

No, Rockschool no longer produce audio on CD. If you are having trouble with downloading or accessing the audio, please check our ‘common problems’ here...

Thanks to Readdle, you can now download and unpack zipped files from the Rockschool shop straight to your Apple Device.

Download the Readdle app here...

A: The exams are held over three sessions per year. View the exam periods and closing dates.

A: No. We work very hard to always offer every candidate the most convenient date, time and location for your exam. Candidates can help us with this by providing the dates they are unavailable when entering online.

A: Exams are held 7 days a week, with most centres running between 9-5. Please note that this includes school days, weekends and school holidays during the exam periods. If a candidate is required to be absent for a part, or the whole of a school day, then Rockschool can send a letter of written confirmation on request.

A: Yes, but please be aware that you will be charged a non-refundable late fee if you select an exam period after it has commenced. If you do select an exam period which has commenced, we will try our best to enrol you onto it, but can't offer any guarantees. If we cannot find you an exam time in the period you apply for then Rockschool will inform you and move the exam to the next exam session.

A: No, you should always contact the Rockschool office to make any changes to exams. Only contact your allocated centre if you are enquiring about available equipment or directions.

A: We give a minimum of two weeks' notice before an exam but always aim for 4 wherever possible. An email notification will be sent to the address on the account which made the online entry. You can also check any scheduled exams at any point by signing into your account on our website at www.rslawards.com/secure/exams. The exam will only show there when the schedule is finalised. If candidates haven't received confirmation from us four weeks before the end of the exam period then please email us as a matter of urgency. Please note that Rockschool are unable to confirm exam times and dates by phone.

A: Candidates must tell us any date(s) they are unavailable for when they enter online. Should any further unavailable dates come up after making the application please contact info@rslawards.com and they will be added to your online account. Changing an exam date when it has been confirmed is very difficult. Under extenuating circumstances we will try to alter the date but this can't be guaranteed. Candidates must contact us directly on 0345 460 4747 or email their request in writing to info@rslawards.com. Please ensure that you include your order number starting RSL- in order for us to assist. Any changes to an exam date after it has been scheduled will incur a £15 fee. Deferring an exam to the next period will incur a deferral fee of half the original exam fee.

A:

RSL can extend the deadline if you need more time before submitting your exam. Should you wish to cancel your exam outright then we will refund the exam fee if you cancel the exam within 14 days of the date the entry was submitted. For later cancellations the exam fee will not be refunded. Please send your request to info@rslawards.com

A: Exams take place all over the UK. We always aim to offer candidates the most convenient centre possible but, we cannot guarantee this. Please refer to our centre list.

A: Yes. Candidates can tell us what they need when entering online or alternatively email us at info@rslawards.com and we will do everything we can to support the candidate. To view all of our policies and regulations relating to this area, please click here.

A: Yes, candidates can defer their exam to the next exam session for a half fee of the original exam price, and if you inform us in advance of scheduling your date you can defer it for free. Candidates must inform us prior to the exam taking place to be eligible for this.

A: We advise that before entering an exam the candidate should be confident and proficient in everything contained in their syllabus book and always talk to their teacher. We advise self-taught candidates to have a few lessons with a teacher to check if they are ready.

A: No. We do not require candidates to take a theory exam before doing a Rockschool exam.

A: Candidates can take a Rockschool exam at any grade without having taken the grade before or an equivalent exam. We do assume that if a candidate starts at any level other than Entry Level 2/3 or Grade 1, then they are proficient in the techniques and skills required at the lower grades. Check the syllabus guide and talk to a teacher before entering an exam. View our Teacher Registry.

A: A free choice piece is an alternative to playing a song from the grade book.

For example, candidates can perform:

1. Their own composition
2. Songs in the public domain, including hits from the charts or a song by their favourite band or artist
3. Pieces from other regulated exam boards

Candidates can perform a maximum of two free choice pieces in a Graded Exam or Video Graded Certificate, and a maximum of three free choice pieces in a Performance Certificate (except Premiere).

The piece must conform to the published free choice criteria. If you are unsure if the piece meets these criteria please submit the sheet music to freechoicepieces@rslawards.com. A full reply will be given no later than 6 weeks after submission.

For more information including the free choice criteria for each instrument click here.

A: We have companion guides for Guitar, Bass, Drums and Vocals. We also have Technical Companions for Guitar, Bass and Drums which give extra support and guidance for teachers and candidates on the technical sides of the exam. The syllabus guide for each instrument has a breakdown of the technical requirements for each grade. You can also email info@rslawards.com and your questions will be answered by our Syllabus Adviser.

A: You are permitted to use an acoustic instrument for an electric guitar exam for grades Debut-3. For the Acoustic syllabus you may use an electric guitar at any grade. However, electronic pickup facilities are not required for Acoustic examinations. It is recommended to use an instrument that best facilitates performance of the selected repertoire, particularly with regards to advanced techniques or set up at higher grades.

A: Generally, there is a 12-month crossover between syllabuses but if you are unsure if the book is allowed to be used in an exam, email a copy of the cover and the period you wish to take your exam in to info@rslawards.com and the team can confirm.

A: Notated repeats are required in accompanied pieces (ie. where played to a backing track) but for solo pieces (ie. without a backing track) can be considered optional – this is across all Rockschool and RSL Classical syllabuses.

A: Yes, you will need the book to be signed or the download code noted by the examiner

A:

The centre will provide backline equipment for your exam i.e. amplifiers and drum kit.

Guitar and Bass candidates must bring their own instrument and leads and we recommend bringing spare strings. If the candidate is using effects then we suggest you use batteries, where possible.

Drum candidates must bring their own sticks. For grades 6, 7 and 8, drummers can also bring their own cymbals, hi hats or entire kit. If the candidate wants to bring their own kit or any breakables, they must notify Rockschool when they enter the exam. Drummers who wish to play electric kit will be required to provide the kit regardless of grade taken and must notify Rockschool of this on application. RSL centres will provide an acoustic kit as standard.

Vocal candidates must bring their own microphone from Grade 6 upwards although candidates may perform with a microphone at Grades 1-5 if they feel it will enhance their performance.

Piano and Keyboard candidates may bring their own digital piano or keyboard for use in the exam, which must fit the criteria outlined in the appropriate syllabus guides: Piano // Keys

A: No, Rockschool doesn't require any of its exam candidates to learn from memory currently.

A: You need to play to the backing track minus the part you are playing (so not the full mix) so that the examiner can assess accurately.

A: Rockschool endeavours to have practice rooms in all of its centres but it is not guaranteed. Please refer to our centre list for a full list of facilities available.

A:

This depends on whether the centre can provide a splitter and the appropriate playback device. Please contact your centre directly and ensure that you have written confirmation from them before the exam day.

A: Candidates must bring two copies of music for the free choice piece; an original copy of the tune for the performance and a second copy (photocopy) for the examiner.

A: The candidate must contact Rockschool as soon as they know they will not be able to take the exam. We will defer your exam to the next period upon receipt of a doctor's or hospital note.

A: If you are doing a Grade 6, 7 or 8 exam please bring photo ID or a completed ID form. If this is a Recorded Digital Exam, please show the document for at least 10 seconds to the camera.

A: Pending moderation, candidates will receive their results online first, followed by postal confirmation shortly after. We aim to release results a maximum of 3 weeks after the exam has been taken. Please note: we cannot give results out over the phone or by post before the moderation period is completed.

A: Yes. Download and fill in our Certificate Replacement Form and follow the instructions within. Replacement certificates cost £10 each and will be marked with the words "Replacement Certificate".

A: Certificates will have the spelling of the name as it is entered during the online entry process. If we have made an error we will replace it. Download the certificate replacement form here. If the name on certificate supplied is found to be incorrect there is a cost of £10 to replace the certificate with the correct name. Any errors can be amended in the time between issuing the initial letter and confirmation of the exam date. After this point a fee is incurred on any certificate amends.

A: RSL operate a full appeals process, details of which are available here.

A: In accordance with our Appeals Procedures (as listed above), the Panel will meet on specific dates to consider submitted enquiries and appeals. Please find the dates below.

Appeals Panel Dates 2022
- 18th January

-15th February

-15th March

-12th April

-10th May

-14th June

-12th July

-9th August

-13th September

-11th October

-8th November

-13th December

A: In the event that your video submission cannot be marked because guidelines have not been followed correctly, you will be charged 75% of the entry fee to make a resubmission.  Examples of this include:

• audio and/or video quality is not sufficient for the examiner to be able to make a reliable assessment
• part of the video file is missing (eg. video cuts off too early)
• the video has been edited (eg. separate takes spliced together)
• audio does not appear to synchronise visually with the candidate’s performance
• another person (eg. parent or teacher) is offering prompting and advice to the candidate

For other more minor issues such as missing content (eg. technical exercises), wrong backing track being used, sheet music not supplied for free choice pieces, etc., examiners will mark on an ‘as seen’ basis and marking will be affected, reflecting the extent to which the outcomes of the exam were impacted by the infringement.  In such cases candidates will also be able to resubmit on payment of 75% of the fee if they wish.

Resubmissions in these cases are only permitted for the same instrument, grade and exam type as the original entry.

A: Please click here to submit a complaint.

A: Please visit our Helpdesk to view topics related to the Learning Platform. If you require help related to the RSL account, Learning Platform login, Teacher Registry or subscription, please contact us on info@rslawards.com or use the Request Form. For Technical Support (eg.user interface, apps or functions within the platform, you can use the GET HELP button in the Learning Platform or email rslsupport@matchmysound.com . Please note that the MatchMySound live chat is operational during US business hours. 

A: If you have any other questions please contact info@rslawards.com and we’ll get that answered for you as soon as possible.