RSL Privacy & Cookie

Last Updated: May 2018

Privacy Policy

We have made changes to our privacy policy in-line with General Data Protection Regulation (GDPR) which takes effect across the European Union from Friday, 25th May 2018. Designed to harmonise privacy laws across Europe, GDPR refines the transparency rules for how companies describe their data processing.

  • The new Policy outlines the following:

    • What Information we collect
    • What we use information for
    • How we protect your information
    • Disclosure of your personal information
    • Access to your personal information
    • General information

    You may opt-in to receive marketing communications and promotions from us.

    If you’d like to unsubscribe from our newsletter you can do so in the footer of email communications from RSL

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    If you use to book examinations and purchase products, you may choose not to receive information about our activities and promotions when you enter online by simply not opting in for receiving marketing communications when we collect your personal information to process transactions.


By using our website, you are agreeing to this policy and consent to our use of cookies in accordance with the terms outlined below.

  • A cookie is a small file that is stored on your computer’s hard drive. The file assists with web traffic analysis, improve the users’ browsing experience and identifying users in response to their requested web-pages as they navigate across the website. The website can tailor its information to your needs by gathering and remembering your preferences and storing that data within a cookie.

    The data stored in a cookie is usually an identifier, being a combination of letters and numbers.

    Cookies may either be ‘persistent’ or ‘session’ based. A persistent cookie will be used throughout your browsing experience, stored by the browser and will remain valid until its expiry date or deleted by the user. A session cookie is only valid for the duration of the session and will expire once the web-browser is closed.

    For further information about cookies and details how to remove or disable cookies, visit

  • On our website, we use cookies to distinguish our users from each other to provide increased functionality throughout our website.

    Our cookies also collect anonymous information regarding our users and the pages that are being viewed for analytic purposes.

    Dependent upon your web-browser settings, our website shall issue cookies as soon as you visit our website. Most web-browsers automatically accept cookies; however this can be changed within your browser settings. If cookies have been disabled and are refused, some functionality of our website may not function as expected.

    All cookies that are used on our website only collect anonymous information and do not collect any personal information.

    They do not give us access to your computer.

  • Session cookie set by RSL:

    Persistent cookies set by third parties:
    Usage: Data capture form (opt-in)

    Usage Data

    This website uses Google Analytics, a web analysis service provided by Google. Google utilizes the data collected to track and examine the use of to prepare reports on its activities and share them with other Google services.
    Google may use the data collected to contextualize and personalise the ads of its own advertising network.

    RSL Shop

    The RSL Shop is hosted on is run and hosted by RSL the privacy privacy and cookie policy stated on this page are also relevant to this site.

  • Our cookies (except those within the online exam entry system) do not contain any information that can be used to personally identify you. The information we obtain from your set of our cookies may be used for the following purposes:

    • To recognise your computer when you visit our website
    • To track your navigation throughout our website
    • To improve the website’s usability and functionality
    • To analyse the use of our website
    • To personalise your visit and user experience with our website
    • In the administration of this website
  • The cookies used on our website either have an expiry date set or expire at the end of your current session on our website. Our cookies will usually expire within 1 year after your visit.

  • For further information regarding cookies, as well as how to enable/disable and delete them, instructions are featured at

    Cookies can be blocked through your settings in your Web browser. However, blocking cookies may reduce functionality when accessing certain features.

    This cookie policy was last updated on 22 May 2018.

    By using our website, you are agreeing to this policy and consent to our use of cookies in accordance with the terms outlined above.

  • and contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other websites using the links provided, the operators of these websites may collect personal information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Contacting Us

If there are any questions regarding any of our policies you may contact us using the contact us form.

Require further information?

If you have any questions, comments, or require further details, simply reach out to our dedicated team. We’re ready to assist you and provide the information you need.


Digital Files

For the RSL shop we’ve chosen the most widely used media for ease of use and flexibility when transferring across different devices.

Every complete digital book (e.g. Electric Guitar Grade 1) includes:

  • PDF sheet music
  • MP3 audio
  • Supporting tests

Download Limits

We know downloading digital content can be frustrating at times which is why we’ve given you multiple chances to download your audio and sheet music.

Each complete digital book purchased includes:

  • 5 audio downloads
  • 3 sheet music downloadsThis means if you misplace your content, or if your download times-out, you’ll still have plenty of attempts to download your content.

Purchase Options

1. Hard Copy

The hard copy or paperback version can be purchased from our shop for shipping to the UK. Orders for shipping to other countries can be placed via The paperback version includes everything you need for your exam in one essential book, including sheet music, a code for access to MP3 audio and complete supporting tests.

2. Digital Download (where applicable)

Digital downloads is the most popular way of purchasing and downloading a Rockschool book, track or supporting test. Rockschool digital book downloads come complete with PDF sheet music, MP3 audio and supporting tests for instant accessibility on all your favourite devices.

Note: Digital sheet music is stamped with your email address and order number.

3. Digital Download + E-Book Access

The RSL e-books, utilising Learning Platform technology powered by MatchMySound, are the ultimate practise tool, giving you the ability to master your instrument like never before.

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