Policies & Regulations

RSL's policies and regulations govern how we deal with our customers and centres so that we can ensure that everyone taking our qualifications has fair access to robust and quality assessment. Please click on the links below to access the relevant policy.

Concerns About Your Assessment?

DocumentFile SizeTypeTotal Pages
Complaints Policy522KBPDF3
Graded Music Exams Appeals Policy834KBPDF4
Updated February 2018
Music Production and Popular Music Theory Appeals Policy809KBPDF4
Updated February 2018

Terms & Conditions and Exam Regulations

DocumentFile SizeTypeTotal Pages
Exam Regulations315KBPDF1
Exam Regulations (Welsh)337KBPDF1
Entry Terms and Conditions671KBPDF3
Online Shop Terms and Conditions1137KBPDF5

General Policies

(For VQ Policies, please see the VQ Policies table further down the page)
DocumentFile SizeTypeTotal Pages
Archiving and Benchmarking441KBPDF2
Customer Service Statement490KBPDF1
Equal Opportunities Policy444KBPDF2
Malpractice Policy890KBPDF4
Updated February 2018
Conflicts of Interest Policy213KBPDF8
Updated August 2019
Reasonable Adjustments and Special Considerations Policy140KBPDF11
Updated November 2018
Requirements for the Identification of Candidates266KBPDF1
Sanctions Policy525KBPDF1
Social Media Policy208KBPDF1
Updated November 2018
Websites and their Usage429KBPDF2
Whistle Blowing Policy391KBPDF1
Rockschool Recognition of Prior Learning Policy Jun 201876KBPDF (Updated Dec 2018)5
Diploma Appeals947KBPDF4


(For VQ Forms, please see the VQ Forms table further down the page)
DocumentFile SizeTypeTotal Pages
Rockschool Appeals Form218KBPDF1
Certificate Replacement Form337KBPDF2
Photographic ID Form177KBPDF1
Rockschool Reasonable Adjustments Form209KBDOCX2
Special Considerations Form266KBPDF2

VQ Policies

All policy documents relating to RSL Vocational Qualifications.
DocumentFile SizeTypeTotal Pages
RSL Appeals Policy Vocational Qualifications99KBPDF (Updated November 2018)
VQ Resit and Retake Policy227KBPDF (Updated Aug 2019)14
RSL VQ Non Standard Academic Year Guidance4MBPDF (Updated Aug 2019)2
RSL VQ Registration and Certification Policy3.6MBPDF (Updated Aug 2019)17
RSL VQ Multi Site Centre and Satellite Site Guidance 1920450KBPDF (Updated Aug 2019)9
RSL VQ Centre Withdrawal Policy 192019KBPDF (Updated Aug 2019)2

VQ Forms

All forms relating to RSL Vocational Qualifications.
DocumentFile SizeTypePages
VQ Change of Address Request Form3MBDOCX (Updated August 2019)1
VQ Merger Confirmation Form3MBDOCX (Updated August 2019)2
VQ Change to Registration Confirmation Form3MBDOCX (Updated November 2019)2
Vocational Qualifications Special ConsiderationsPDF (Updated August 2019)
VQ Certificate Replacement Application Form - Centre ApplicationDOCX (Updated August 2019)
VQ Certificate Replacement Application Form - Learner ApplicationDOCX (Updated August 2019)
RSL VQ Retake Application Form62KBXLS (Updated August 2019)
VQ Resit Form750KBPDF (Updated August 2019)
RSL VQ Partial Achievement / Unit Certification Application Form76KBDOCX (Updated August 2019)2
RSL VQ Addition of a Satellite Site Application Form 192048KBDOCX (Updated August 2019)5
RSL VQ Application for Late Registration Form4.2MBDOCX (Updated August 2019)2
RSL VQ Centre Approval Withdrawal Form68KBDOCX (Updated August 2019)1
RSL VQ Legal Name Change Form – Centre Application3MBDOCX (Updated August 2019)2
RSL VQ Legal Name Change Form – Learner Application3MBDOCX (Updated August 2019)2
RSL VQ Non Standard Academic Year Guidance183KBPDF (Updated August 2019)2

Can’t Find What You’re Looking for?

If it’s regulations you’re after then check the regulations section of our website. Alternatively, if you’re looking for other policy-related information that doesn’t appear on this page we advise you to search our website or contact us and we’ll do our best to assist you.

Further Information

Contact us