Policies & Regulations

RSL's policies and regulations govern how we deal with our customers and centres so that we can ensure that everyone taking our qualifications has fair access to robust and quality assessment. Please click on the links below to access the relevant policy.

Concerns About Your Assessment?

DocumentFile SizeTypeTotal Pages
RSL Awards Graded Exams and Diplomas Complaints, Enquiries & Appeals Policy240KBPDF8
RSL Awards Graded Exams and Diplomas Complaints, Enquiries & Appeals Application Form88KBDOCX3

Terms & Conditions and Exam Regulations

DocumentFile SizeTypeTotal Pages
Exam Regulations315KBPDF1
Exam Regulations (Welsh)337KBPDF1
Entry Terms and Conditions671KBPDF3
Online Shop Terms and Conditions1137KBPDF5
UK Graded Music Exams Date Change & Deferral Policy274KBPDF1
Professional Diplomas Terms & Conditions174KBPDF4

General Policies

(For VQ Policies, please see the VQ Policies table further down the page)
DocumentFile SizeTypeTotal Pages
Complaints Policy130KBPDF9 (Complaints related to graded exams and diplomas should be dealt with according to the ‘Complaints, Enquiries and Appeals Policy (Graded Examinations)' found at top of page)
Archiving and Benchmarking441KBPDF2
Customer Service Statement490KBPDF1
Equal Opportunities Policy444KBPDF2
Malpractice Policy890KBPDF4
Updated February 2018
Conflicts of Interest Policy213KBPDF8
Updated August 2019
Requirements for the Identification of Candidates266KBPDF1
Sanctions Policy525KBPDF1
Social Media Policy208KBPDF1
Updated November 2018
Websites and their Usage429KBPDF2
Whistle Blowing Policy391KBPDF1
Rockschool Recognition of Prior Learning Policy Jun 201876KBPDF (Updated Dec 2018)5
Reasonable Adjustments and Special Considerations Policy158.5KBPDF (Updated Jan 2020)14

Forms

(For VQ Forms, please see the VQ Forms table further down the page)
DocumentFile SizeTypeTotal Pages
Certificate Replacement Form337KBPDF2
Photographic ID Form177KBPDF1
Rockschool Reasonable Adjustments Form209KBDOCX2
Special Considerations Form266KBPDF2

VQ Policies

All policy documents relating to RSL Vocational Qualifications.
DocumentFile SizeTypeTotal Pages
RSL Appeals Policy Vocational Qualifications (Summer 2020)99KBPDF (Updated Summer 2020)
VQ Resit and Retake Policy227KBPDF (Updated Aug 2020)14
RSL VQ Non Standard Academic Year Guidance Policy330KBPDF (Updated Aug 2020)5
RSL VQ Registration and Certification Policy3.6MBPDF (Updated Aug 2020)17
RSL VQ Multi Site Centre and Satellite Site Guidance450KBPDF (Updated Aug 2020)9
RSL VQ Centre Withdrawal Policy19KBPDF (Updated Aug 2020)2
RSL VQ Reasonable Adjustments and Special Considerations Policy140KBPDF (Updated Jan 2020)5
RSL VQ Malpractice Policy32KBDocx (Updated Aug 2020)5

VQ Forms

All forms relating to RSL Vocational Qualifications.
DocumentFile SizeTypePages
RSL VQ Appeal Application Form - Summer 2020113.6KBDOCX (Updated August 2020)2
VQ Change of Address Request Form3MBDOCX (Updated August 2020)1
VQ Merger Confirmation Form3MBDOCX (Updated August 2020)2
VQ Change to Registration Confirmation Form3MBDOCX (Updated August 2020)2
VQ Certificate Replacement Application Form - Centre ApplicationDOCX (Updated August 2020)
VQ Certificate Replacement Application Form - Learner ApplicationDOCX (Updated August 2020)
RSL VQ Retake Application Form62KBXLS (Updated August 2020)
VQ Resit Form750KBPDF (Updated August 2020)
RSL VQ Partial Achievement / Unit Certification Application Form76KBDOCX (Updated August 2020)2
RSL VQ Addition of a Satellite Site Application Form 192048KBDOCX (Updated August 2020)5
RSL VQ Application for Late Registration Form4.2MBDOCX (Updated August 2020)2
RSL VQ Centre Approval Withdrawal Form68KBDOCX (Updated August 2020)1
RSL VQ Legal Name Change Form – Centre Application3MBDOCX (Updated August 2020)2
RSL VQ Legal Name Change Form – Learner Application3MBDOCX (Updated August 2020)2
RSL VQ Non Standard Academic Year Guidance Form183KBPDF (Updated August 2020)2
Evidence of Reasonable Adjustment for Vocational Qualifications48.7KBPDF (Updated August 2020)2
Application for Special Consideration for Vocational Qualifications51KBPDF (Updated August 2020)2
Change to Centre Name Application Form169KBPDF (Updated August 2020)1
RSL VQ Learner Transfer Form231KBDOCX (Updated August 2020)2

Can’t Find What You’re Looking for?

If it’s regulations you’re after then check the regulations section of our website. Alternatively, if you’re looking for other policy-related information that doesn’t appear on this page we advise you to search our website or contact us and we’ll do our best to assist you.

Further Information

Contact us